In today’s medical practice, computer technology has become mission critical. It has also become very complex with technology of all flavors deployed to improve customer care. Yet, it must be carefully tuned and maintained to keep it working well. At the same time, the sensitivity of patient data requires careful attention to security.
To meet this challenge, CTA offers Tech RX, a complete solution for information technology management. We cover all of your technology, from desktops and servers to network switches and firewalls. We provide a full suite of services designed to keep your office running trouble free. Routine maintenance, configuration changes, 7×24 monitoring, proactive troubleshooting and performance management are all included. With our experienced engineers and technicians watching over your environment, it’s like having a complete IT department at a fraction of the price.
| Features | Benefits |
| Monitoring | Tech Rx deploys a lightweight agent which tests and reports dozens of critical parameters to ensure your infrastructure is running as it should. |
| Pro-active Support | Automated alerts to trouble generate an automatic response. Problems are identified and resolved before user notice. |
| Patching and Upgrades | Regular updates and upgrades are critical to ensuring continued security and are included in Tech RX |
| Monthly Reports | You receive monthly reports documenting the status of your infrastructure and identifying issues before they become problems. |
| On-Site Support | While many issues can be resolved remotely, there is no substitute for having experienced technicians on-site to address problems. |
| Initial Assessment | Tech RX provides a complete checkup of your systems at the start to ensure they are healthly. Each component is review against Tech RX’s high standards. Issues are identified and addressed. |
| Phone and Email Support | Doctors and staff can call anytime to have questions answered. |